Transcript:
When a friend or family member survives a devastating hurricane, wildfire, or flood, many people wonder how best to support them emotionally.
Pamela Londoño Salazar, a mental health advisor at the global NGO Project Hope, says the first step is to listen.
Londoño Salazar: “So a good listener gives the other space to share their story without interruptions and just stays silent.”
Then, acknowledge and affirm the emotions that your friend or loved one is feeling.
Londoño Salazar: “Commonly, people affected by these extreme weather events feel fear, disoriented, confused, depressed … so reassure them that it’s OK to feel however they are feeling. … We can use supportive phrases like, ‘I’m so sorry this happened,’ or ‘I can’t imagine what you are going through, but I’m here for you.’”
Some survivors may welcome practical help – like navigating insurance or government support systems or finding housing.
But she says it’s best to avoid giving advice unless it’s asked for – and make sure that any practical support you offer is what they need and want.
Londoño Salazar: “The goal is to help them feel heard and validated.”
And let them know you’re there to support them.
Reporting credit: Sarah Kennedy / ChavoBart Digital Media
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